Quick view Case Google's Project Oxygen: Do Managers Matter? By David A. Garvin, Alison Berkley Wagonfeld, Liz Kind, Google's Project Oxygen started with a fundamental question raised by executives in the early 2000s: do managers matter? The topic generated a multi-year research project that ultimately led to a comprehensive program, built around eight key management... April 03, 2013 $11.95 (USD) Choose Options
Quick view Case Big Hit Entertainment and Blockbuster Band BTS: K-Pop Goes Global By Anita Elberse, Lizzy Woodham, Bang Si-Hyuk ('Hitman Bang') is the founder and co-chief executive officer of Big Hit Entertainment, the company behind BTS, a 'K-pop' band that has found unparalleled success around the globe-a remarkable feat given that most of their songs are in... June 08, 2020 $11.95 (USD) Choose Options
Quick view Case Cirque du Soleil By Thomas J. DeLong, Vineeta Vijayaraghavan, Retaining talent is an issue for any company whose success relies on the creativity and excellence of its employees. This is especially true for Cirque du Soleil, the spectacularly successful "circus without animals," whose 2,100 employees include 500... July 18, 2002 $11.95 (USD) Choose Options
Quick view Case GE's Two-Decade Transformation: Jack Welch's Leadership By Christopher A. Bartlett, GE is faced with Jack Welch's impending retirement and whether anyone can sustain the blistering pace of change and growth characteristic of the Welch era. After briefly describing GE's heritage and Welch's transformation of the company's business... April 28, 1999 $11.95 (USD) Choose Options
Quick view Case Pinckney Street By William J. Poorvu, Arthur I Segel, John H. Vogel, Lisa Strope, Erich Dylus, Although inexperienced in real estate, Edward Alexander hopes in June 2013 that youthful enthusiasm and an $240,000 in savings and inheritance will help him enter the real estate business. His experience chronicles the process of finding, evaluating, and... May 31, 2013 $11.95 (USD) Choose Options
Quick view Case Army Crew Team By Scott A. Snook, Jeffrey T. Polzer, The coach of the varsity Army crew team at West Point assembled his top eight rowers into the first crew team and the second tier of rowers into the second team using objective data on individual performance. As the second boat continually beat the first... January 31, 2003 $11.95 (USD) Choose Options
Quick view Case Chase Sapphire: Creating a Millennial Cult Brand By Shelle Santana, Jill Avery, Christine Snively, The Inside the Case video that accompanies this case includes teaching tips and insight from the author (available to registered educators only). The launch of the Chase Sapphire Reserve credit card was enthusiastically received by Millennial consumers,... September 28, 2017 $11.95 (USD) Choose Options
Quick view Case Trader Joe's By David L. Ager, Michael A. Roberto, The Inside the Case video that accompanies this case includes teaching tips and insight from the author (available to registered educators only). Based on a variety of metrics, Trader Joe's ranked as one of the most successful grocers in the United... September 07, 2013 $11.95 (USD) Choose Options
Quick view Case Amazon.com, 2021 By John R. Wells, Benjamin Weinstock, Galen Danskin, Gabriel Ellsworth, In February 2021, Amazon announced 2020 operating profits of $22,899 million, up from $2,233 million in 2015, on sales of $386 billion, up from $107 billion five years earlier (see Exhibit 1). The shareholders expressed their satisfaction (see Exhibit... August 03, 2015 $11.95 (USD) Choose Options
Quick view Case Leadership in Crisis: Ernest Shackleton and the Epic Voyage of the Endurance By Nancy F. Koehn, Erica Helms, Phillip Mead, Provides an opportunity to examine leadership and entrepreneurship in the context of Ernest Shackleton's 1914 Antarctic expedition, a compelling story of crisis, survival, and triumph. Summarizes Shackleton's career as an officer in the British Merchant... April 02, 2003 $11.95 (USD) Choose Options
Quick view Case The Tulsa Massacre and the Call for Reparations By Mihir A. Desai, Suzanne Antoniou, Leanne Fan, The Inside the Case video that accompanies this case includes teaching tips and insight from the author (available to registered educators only). How should historic social injustices be addressed? Survivors of the 1921 Tulsa Massacre and their... November 10, 2020 $0.00 (USD) Choose Options
Quick view Case Leading Culture Change at Microsoft Western Europe By Amy C. Edmondson, Cat Huang, In 2023, Cindy Rose, President of Microsoft Western Europe, faced a critical decision. Rose grappled with the potential impact of widespread layoffs on psychological safety and the cultural transformation she had championed since her arrival. When Rose... May 23, 2024 $11.95 (USD) Choose Options
Quick view Case Asian Community Development Corporation: Building Housing and Community By Michael Chu, Alexis Lefort, Based in Boston's Chinatown, the Asian Community Development Corporation's mission was to build affordable homes, empower families, and strengthen communities. The case examines whether ACDC should continue pursuing all three goals or focus on affordable... January 30, 2024 $11.95 (USD) Choose Options
Quick view Case America's Budget Impasse, 2009-2023 By Richard H.K. Vietor, In May of 2023, President Biden faced a crisis of debt. The debt ceiling was about to be breached, while House Republicans demanded cuts of $3.5 trillion if they were to raise the ceiling. President Biden refused. The case consists of excerpts from the... May 10, 2023 $11.95 (USD) Choose Options
Quick view Case H2 Green Steel: A Clean-Tech Triple Play? By Debora L. Spar, Gunnar Trumbull, Henry Tao, Julia Comeau, At the end of 2023, the Swedish startup H2 Green Steel was mid-way through construction on an integrated steel plant in Northern Sweden that would use abundant local hydro power to create Europe's first commercial-scale green steel. Their goal was to... March 25, 2024 $11.95 (USD) Choose Options
Quick view Case Boortmalt: the Master Maltster By Forest L. Reinhardt, Jose B. Alvarez, Damien P. McLoughlin, Lena Duchene, Emer Moloney, By May 2023, Boortmalt was the word's leading producer of malt, with a production capacity of 3 million tonnes, 15% of global market share, and 27 malting plants across five continents. It had recently acquired a major competitor and had sustained an... December 11, 2023 $11.95 (USD) Choose Options
Quick view Industry and Background Note Organizational Learning By Willy Shih, This is a background note that surveys part of the extensive literature on organizational learning. The focus is on learning from experiences, how those learnings get translated into organizational routines and processes, and how that can also lead to... December 11, 2023 $8.95 (USD) Choose Options
Quick view Case Tremblant Capital: Launching an Active ETF By Luis M. Viceira, Robert Ialenti, The case highlights deliberations led by Brett Barakett, CEO and chief investment officer of Tremblant Capital, just months prior to launching an actively managed ETF, Tremblant Global (TOGA). However, his team continued to have reservations around the... June 14, 2024 $11.95 (USD) Choose Options
Quick view Case Driving Transformation: Jeff Jones at H&R Block By Nitin Nohria, Das Narayandas, Kayti Stanley, June 13, 2024 $11.95 (USD) Choose Options
Quick view Case Mysore Deep Perfumery House: Scaling a Family Business By Tulsi Jayakumar, Mysore Deep Perfumery House (MDPH) faced the challenge of scaling a low-tech business in the incense stick market. Led by Prakash Agarwal and his sons, MDPH secured a substantial domestic market share through competitive pricing and extensive... May 01, 2024 $11.95 (USD) Choose Options
Quick view Case Perpetual Purpose Trust and Organically Grown Company: Rethinking Corporate Ownership for the Future By Laura D'Andrea Tyson, Steen Thomsen, Robert Strand, Emily Pelissier, Eva Gurfein Borge, Is steward ownership the solution for mission-driven businesses facing the trade-off between purpose and profits? Organically Grown Company (OGC), a pioneering organic produce distributor in Oregon, transitioned from a nonprofit to a grower-owned... July 01, 2024 $11.95 (USD) Choose Options
Quick view Case CloudEats: Revolutionizing the Cloud Kitchen in Southeast Asia By Paul A. Gompers, Adina Wong, Philippines-headquartered cloud kitchen CloudEats harbored the ambition of becoming the largest cloud kitchen in Southeast Asia, but it was considering several strategic paths forward. January 24, 2024 $11.95 (USD) Choose Options
Quick view Case Kashat: Navigating the Uncertainties of the Egyptian Fintech Market By Paul A. Gompers, Ahmed Dahawy, Karim Nour, the founder of Kashat, an Egyptian nano-lending fintech company, is contemplating how to manage the growth of his startup. Over the summer of 2022, Kashat's loan disbursements had grown by nearly 40%, fueled by macroeconomic instability in... March 13, 2024 $11.95 (USD) Choose Options
Quick view Case Shredder Setups or Straightlining into Risk?: Investing in What You Love By Lauren H. Cohen, Grace Headinger, Bob Hall, President of Green Gables Partners, evaluated whether to angel invest into an up-and-coming ski brand. As the son-in-law of the founder of Vera Bradley and having retired from a lengthy career on Wall Street, Hall was well-versed in both direct... October 17, 2023 $11.95 (USD) Choose Options
Quick view Case Meals on Wheels London: Operations That Matter By Julie Gosse, Martin Eidenberg, The executive director of Meals on Wheels London (MOWL) was struggling with a lack of volunteers to deliver meals to the not-for-profit organization's customers. MOWL provided nutritional support for adults with disabilities and older people who required... April 15, 2024 $11.95 (USD) Choose Options
Quick view Case ALUS: Letting Growth Take Root By Julie Gosse, Joe Gilvesy, Bryan Gilvesy, CEO of ALUS, must create a proposal to spend ALUS' $100,000 marketing budget for their brand "New Acre Project". The brand had experienced good growth in previous years, but sales had stagnated for the past two, creating concerns about the... April 08, 2024 $11.95 (USD) Choose Options
Quick view Case Adani Group: Managing the Hindenburg Controversy By Vaishali Singh, Vibha Arora, Sandeep Puri, Shaphali Gupta, In March 2023, the Adani Group experienced a sharp decline in market value, losing over $150 billion. This downturn followed allegations from US short-seller Hindenburg Research, which accused Gautam Adani of inflating his net worth to $120 billion over... April 11, 2024 $11.95 (USD) Choose Options
Quick view Case Zentaku Kogyo Company: Less Is More By H. Brian Hwarng, Xuchuan Yuan, Contrary to the typical practice of cutting operating expenses by compromising on employees' benefits, the chairman of Zentaku Kogyo Company Ltd. (Zentaku), David Wu Chongrang, aimed to improve the standard of living of his staff by steadily raising... April 08, 2024 $11.95 (USD) Choose Options
Quick view Case Hotel Annapoorna: Is Change Management and Leadership at a Crossroads? By Barenya Mekap, R G Priyadarshini, Lalatendu Kesari Jena, This case encapsulates the challenges faced by Jegan Damodaraswamy in extending the core competency of quality and customer service for the renowned Hotel Annapoorna, in Coimbatore, India. In addition, he had to figure out how to overcome the hurdles... April 12, 2024 $11.95 (USD) Choose Options
Quick view Case Continuity in Change: Bhima Jewels' Transformation Journey By Jacqueline Pereira Mundkur, Kishore Gangwani, Bhima Jewels ("Bhima") was a household name in southern India, where the company had built up a loyal clientele spanning three generations over its 97 years in business as a retailer in the jewellery sector. In 2015, Abhishek Bindu Madhav, the grandson... April 25, 2024 $11.95 (USD) Choose Options
Quick view Case Jio World Plaza: Bridging the West and the East in Luxury Branding By Gaurav Mathur, Rashmi Mathur, The latest offering by Reliance Brands Limited (an undertaking of Reliance India Limited) under the aegis of the Jio brand was Jio World Plaza (JWP), an ultra-luxurious mall with breathtaking architecture and an upscale range of brands and services,... April 23, 2024 $11.95 (USD) Choose Options
Quick view Case Bigship: Strategic Issue Management during COVID-19 Crisis By Ruchi Agarwal, Bigship Technologies Pvt. Ltd. (Bigship), an Indian courier aggregator start-up, made its mark in the industry as late entrant during the COVID-19 pandemic. In October 2023, the chief executive officer and co-founder was struggled with emerging issues... April 23, 2024 $11.95 (USD) Choose Options
Quick view Case DMart in 2023: From Offline Triumphs to Online Trials By Rohit Prabhudesai, Clifford D'Costa, Nitin Pangarkar, Shantanu Prasad, Ram Subramanian, Mahima Mishra, Prathamesh Gadgil, In December 2023, Avenue Supermarts Limited, operating as DMart, celebrated its robust performance in the offline retail sector in India. Since its establishment in 2002, DMart had built a sizable network of profitable offline stores, showcasing... April 25, 2024 $11.95 (USD) Choose Options
Quick view Case Soma Solutions: Preparedness and Sustainability during and Post-crisis By Motshedisi Mathibe, Moshe Masonta, Soma Solutions was a small consulting firm based in Johannesburg, South Africa. Prior to the COVID-19 pandemic, Soma Solutions had provided face-to-face, on-site information and communications technology (ICT) training on SAP and ERP to state-owned... April 03, 2024 $11.95 (USD) Choose Options
Quick view Case Fastech Fashions: A Struggle for Survival By Anurag Chaturvedi, Neera Jain, Ankur Roy, Fastech Fashions Private Ltd. was founded in Rourkela, India in 2017 with the goal to elevate the livelihoods of traditional Odia weavers. By 2022 the company had experienced notable success, focusing on T-shirts, school uniforms, traditional handicraft... April 04, 2024 $11.95 (USD) Choose Options
Quick view Case BoAt Lifestyle: Exploring Strategies to Sustain the Growth Momentum By Karambir Singh Dhayal, Nirankush Dutta, BoAt Lifestyle (boAt), a digital-first consumer products company founded in New Delhi, India, by Aman Gupta and Sameer Mehta in 2014, had launched its first products (wired earphones and headphones) two years after a thorough market study. Over time, the... April 04, 2024 $11.95 (USD) Choose Options
Quick view Case Surana & Surana International Attorneys: Business Opportunity or Conscious Business Philosophy? By Gaganpreet Singh, Sanjit Roy, Neeraj Pandey, Sanjeev Sahni, Surana & Surana International Attorneys (S&S) is a multispecialty law firm. Since its inception in 1971, it had declined to serve clients who were in the industries of meat, tobacco, alcohol, and gambling (M-TAG). In early March 2023, a large opportunity... April 22, 2024 $11.95 (USD) Choose Options
Quick view Case Nykaa: Time to Redefine Customer Experience By Shailesh Pandey, Pooja Darda, Nykaa E-Retail Limited (Nykaa) has come a long way since its founding in 2012 by Falguni Nayar in Mumbai, India, establishing itself as a prominent participant in the e-commerce and retail industry. Not only has Nykaa revolutionized the field of online... April 19, 2024 $11.95 (USD) Choose Options
Quick view Exercise Stacked: A Manufacturing Inventory Exercise By Ian Dunn, Jessica Bond, On December 6, 2023, Shirley Rose, owner of the toy manufacturer Stacked, was reviewing the company's financial performance for its fourth fiscal year, ending November 30, 2023. Stacked manufactured toy wooden blocks in Stratford, Ontario, Canada. Rose... April 24, 2024 $8.95 (USD) Choose Options
Quick view Exercise Hayes Public Relations: A Financing and Investing Exercise By Ian Dunn, Jessica Bond, On September 5, 2023, Luke Hayes, owner of Hayes Public Relations (HPR) in Toronto, Ontario, Canada, was reviewing the company's financial performance for its seventh fiscal year. Having already reviewed the company's operating decisions for the previous... April 24, 2024 $8.95 (USD) Choose Options
Quick view Case Daikin Airconditioning India Pvt. Ltd.: Expanding Markets from India to Africa and the Middle East By Wiboon Kittilaksanawong, In March 2023, Daikin India had reached the milestone of US$1 billion in turnover. It aimed to surpass $2 billion in the next three years. It had fared poorly in the Indian market since its entry in 2000, but after joining the company in 2010, Kanwal... April 23, 2024 $11.95 (USD) Choose Options
Quick view Case Asude's Digital Social Innovation for Improving Learning Outcomes By Alka Agarwal, Jyoti Jagasia, This case study explores the various digital interventions (DIs) used by the Asude Foundation (Asude) in delivering education to students from low socio-economic sections in Aurangabad, India, during the COVID-19 pandemic, and the impact on students'... April 19, 2024 $11.95 (USD) Choose Options
Quick view Case MedoPlus: Delivering Health Care to Rural India By Rajesh Aithal, Tamal Samanta, MedoPlus is a startup working in the space of rural health care in India. Its pilot is currently running in five districts near Lucknow in Uttar Pradesh. The MedoPlus model connects villagers to the nearest health-care facility through an app mediated by... April 17, 2024 $11.95 (USD) Choose Options
Quick view Case Rao's Dilemma: Addressing Issues in Selection Practices By Sridevi Nair, Aarti Kumar, Jain Mathew, The recently appointed placement officer at a prestigious business school in Bangalore, India, faced an unexpected challenge in the placement process involving a diligent second-year master of business administration student. The student's encounter with... April 25, 2024 $11.95 (USD) Choose Options
Quick view Case Love In Store: A People + Tech + Payments Company By Dharminder Kumar Batra, Vinod Kumar, Aditya Goel, co-founder of Love In Store Technologies Pvt. Ltd. (Love In Store), had had a great run despite the COVID-19 pandemic, which started in 2019. Goel and his technology partner had created Love In Store as an entrepreneurial venture that... April 18, 2024 $11.95 (USD) Choose Options
Quick view Case How a Good Strategy Can Fail: Leadership Lessons from Napoleon's Rise and Fall By Kim W. Chan, Mauborgne Renee, Pipino Melanie, Napoleon was a blue ocean strategist ahead of his time. With his innovative approach to military warfare, he reshaped conventional war strategies. But despite his outstanding and innovative war strategies, success eluded him in the end. His rise through... May 27, 2024 $11.95 (USD) Choose Options
Quick view Supplement DSM: Turbocharging Sustainable Resins (B) By Smith N. Craig, Duke Lisa Simone, Soonieus Ron, DSM (A) and (B) tell the remarkable story of how Helen Mets, EVP of DSM's Resins & Functional Materials business (DRF), generated considerable value for DSM by pursuing a radical sustainability strategy, steering DRF to a 12.4x multiple when it was sold... May 17, 2024 $5.00 (USD) Choose Options
Quick view Case DSM: Turbocharging Sustainable Resins (A) By Smith N. Craig, Duke Lisa Simone, Soonieus Ron, DSM (A) and (B) tell the remarkable story of how Helen Mets, EVP of DSM's Resins & Functional Materials business (DRF), generated considerable value for DSM by pursuing a radical sustainability strategy, steering DRF to a 12.4x multiple when it was sold... May 17, 2024 $11.95 (USD) Choose Options
Quick view Case Farmgirl Flowers: Cultivating Success by Selecting Strategic Partners to Enhance Its Bouquet Deliveries By Neha Mittal, Michael LoFurno, Christina Stembel, the founder and CEO of Farmgirl Flowers Inc., has always emphasized quality, speed, and efficiency in her San Francisco-based online flower delivery company. Her teams have operated like assembly lines, shipping 10,000 bouquets daily... April 03, 2024 $11.95 (USD) Choose Options
Quick view Case Il Pianoforte: The Sound of Entrepreneurship By Hayden Woodley, Lianna Grace, In February 2007, Diego Papalia, founder and owner of Ottawa Pianos, was getting ready to meet with his daughter, Carmen, to discuss the strategic future of the company. Five years prior, the father-daughter duo had started separate projects within the... April 10, 2024 $11.95 (USD) Choose Options
Quick view Case Scandinavian Building Services: Preserving the Past and Ensuring the Future By Jennifer Sloan, Vern Glaser, On October 31, 2017, Terry Hay, patriarch of the Hay family and leader of the family business, was diagnosed with stage four pancreatic cancer and given three weeks to live. This grim prognosis placed the Hay family on an unexpected trajectory and forced... April 23, 2024 $11.95 (USD) Choose Options