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This page provides status information on the services that are part of Google Cloud. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://cloud.google.com/.

Incident affecting Google Cloud Marketplace, Google Cloud Console

Customers might be unable to activate automatic offer approval

Incident began at 2023-12-12 08:28 and ended at 2023-12-12 14:12 (all times are US/Pacific).

Previously affected location(s)

Global

Date Time Description
12 Dec 2023 14:12 PST

The issue with Google Cloud Marketplace is believed to be affecting a very small number of customers and our Engineering Team is working on it.

If you have questions or are impacted, please open a case with the Support Team and we will work with you until this issue is resolved.

No further updates will be provided here.

We thank you for your patience while we're working on resolving the issue.
12 Dec 2023 08:44 PST

Summary: Customers might be unable to activate automatic offer approval

Description: Mitigation work is currently underway by our engineering team.

The mitigation is expected to complete by Tuesday, 2023-12-12 17:00 US/Pacific.

We will provide more information by Tuesday, 2023-12-12 17:00 US/Pacific.

Diagnosis: Customers are experiencing an error message "There was an issue turning on automatic approval, try again" when trying to set automatic approval on for private offers.

Workaround: None at the moment. If the issue is urgent, the customers may reach raise a case for the issue, asking us to manually set up the auto approval.
12 Dec 2023 08:37 PST

Summary: Customers might be unable to activate automatic offer approval

Description: We are experiencing an issue with Google Cloud Marketplace.

Our engineering team continues to investigate the issue.

We will provide an update by Tuesday, 2023-12-12 17:00 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Customers are experiencing an error message "There was an issue turning on automatic approval, try again" when trying to set automatic approval on for private offers.

Workaround: None at the moment. If the issue is urgent, the customers may reach raise a case for the issue, asking us to manually set up the auto approval.
12 Dec 2023 08:35 PST

Summary: Customers might be unable to activate automatic offer approval

Description: We are experiencing an issue with Google Cloud Marketplace.

Our engineering team continues to investigate the issue.

We will provide an update by Tuesday, 2023-12-12 17:00 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Customers are experiencing an error message "There was an issue turning on automatic approval, try again" when trying to set automatic approval on for private offers.

Workaround: None at the moment.