System Status
Trading, Deposits & Withdrawals for NXRA temporarily unavailable
Monitoring - Withdrawals have been reinstated. Deposit and Trading NXRA remain suspended due to insufficient liquidity.

Full support for NXRA will be reinstated as soon as market conditions allow.
Aug 19, 2024 - 15:07 UTC
Investigating - Due to a security concern on the Nexera Network the chain is currently halted. As such NXRA deposits and withdrawals are disabled. Team is monitoring with the Nexera Foundation to resume regular processing.
Aug 07, 2024 - 08:29 UTC
Uptime over the past 90 days. View historical uptime.
Mobile Wallet Operational
90 days ago
100.0 % uptime
Today
Web Wallet Operational
90 days ago
100.0 % uptime
Today
Deposits & Withdrawals Operational
90 days ago
99.78 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Topper Operational
90 days ago
100.0 % uptime
Today
Uphold Website Operational
90 days ago
100.0 % uptime
Today
Uphold Debit Card Operational
90 days ago
100.0 % uptime
Today
Vault Key Generation Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 5, 2024

No incidents reported today.

Nov 4, 2024

No incidents reported.

Nov 3, 2024

No incidents reported.

Nov 2, 2024

No incidents reported.

Nov 1, 2024

No incidents reported.

Oct 31, 2024

No incidents reported.

Oct 30, 2024

No incidents reported.

Oct 29, 2024

No incidents reported.

Oct 28, 2024

No incidents reported.

Oct 27, 2024
Upcoming Maintenance || Systems Upgrade
Completed - The scheduled maintenance has been completed.
Oct 27, 10:38 UTC
Verifying - The scheduled upgrade to our systems is complete.
Oct 27, 10:15 UTC
In progress - We are performing a scheduled, systems-wide upgrade. This process is expected to last approximately 1 hour.

During this window, Uphold, Topper & Ascent services including the app, web-services, Uphold card and APIs will be unavailable.
Oct 27, 09:00 UTC
Scheduled - Uphold will be performing a systems-wide upgrade on Sunday, October 27th, at 9am UTC / 5am ET. The upgrade is expected to last approximately 1 hour.

During this window, Uphold, Topper & Ascent services including the app, web-services, Uphold card and APIs will be unavailable.
Oct 21, 13:54 UTC
Oct 26, 2024

No incidents reported.

Oct 25, 2024

No incidents reported.

Oct 24, 2024

No incidents reported.

Oct 23, 2024
Kaspa || Withdrawals delay
Resolved - This incident has been resolved.
Oct 23, 13:00 UTC
Update - We are continuing to investigate this issue.
Oct 22, 09:25 UTC
Investigating - Due to a network fees spike, we're experiencing delays processing Kaspa withdrawals.

We're actively working on this matter and we'll provide updates as they become available.
Oct 22, 09:24 UTC
Upcoming Maintenance || Systems Upgrade (Sandbox)
Completed - The scheduled maintenance has been completed.
Oct 23, 09:41 UTC
Verifying - The scheduled upgrade to our Sandbox systems is complete.
Oct 23, 09:28 UTC
In progress - We are performing a scheduled upgrade to our systems in our Sandbox environments. This process is expected to last up to 2 hours.

During this window, Uphold, Topper & Ascent Sandbox services including the app, web-services, Uphold card and APIs will be briefly unavailable.

We apologize in advance for any inconvenience. We’ll be back up shortly.
Oct 23, 08:26 UTC
Scheduled - Uphold will be performing a Sandbox systems-wide upgrade today, October 23rd, at 9:30am UTC / 5:30am ET. The upgrade is expected to last approximately 2 hours.

During this window, Uphold, Topper & Ascent Sandbox services including the app, web-services, Uphold card and APIs will be unavailable.
Oct 23, 08:22 UTC
Oct 22, 2024
← Incident History Powered by Atlassian Statuspage