Dec 24 2020 02:45 AM
We're using Teams for our seminars at university, and were excited when breakout-rooms rolled out. But, we've been unable to use breakout-rooms because there are always some students showing as 'guests'. Guests are greyed-out and can't be assigned to breakout rooms.
It happened to me last week - I'd joined in the normal way, but I was registered as 'guest'. Also, my screen looked different - the controls were at the bottom of the screen instead of the top, there were less of them, and there was a 'hang up' icon instead of 'leave'. We've tried making sure everyone have accepted the Teams invitation, and left and rejoined, but it hasn't made any difference. Help!!!!
Jan 06 2021 05:07 AM
@RichardsSeat Is it possible that the "guest" users weren't logged in? As in they've just clicked the join link in an email, connected anonymously, and aren't logged into Teams?
I think that might explain the "Guest" status and your controls looking different.