Questions & Answers Here are our answers to Frequently Asked Questions. Didn't find the answer you were looking for? Ask a human. Pricing 💰 What do I get for 1 GB? Why am I seeing more GB charged than my input files? Why don’t you charge by the minute? Do you offer custom payment plans? Are there any discounts? Can I use the Community plan for more than one month? What happens if my plan limit is reached? Can you help me understand the pricing? Which payment plan do you recommend? Is the data volume reset monthly? Will there be any surprises after I sign up? Why are there Transloadit watermarks on my files? Terminology 📚 What are Assemblies? What are Collaboration Seats? What do you mean by 'Priority Job Slot'? What is a Template? What is Turbo mode? What's the difference between Uppy and Transloadit? Security 🔒 Can I allow Transloadit's IPs in my firewall? MD5 is not a secure hashing algorithm, why are you using it? How are my Amazon S3 credentials protected? Are Assembly IDs secure? How can I make sure that an image is actually from my correct user? Technical 💻 Are there limits for upload time or processing time? What if my users upload video files even though I only use image resizing? What formats and codecs does Transloadit support? Is it possible to get a future Amazon S3 link immediately when I start uploading the file? Can Transloadit host my files? How does Transloadit store Assemblies? Whatʼs the maximum file size? What to do if an Assembly Step hasn’t produced any results? Do Templates have mandatory parameters? How long do you keep temporary files around? Can you delete temporary files sooner? How do I use the TLCDN? How to 📘 How do I limit an sFTP user to one directory? How can I limit the output duration of my videos? Can I have my own upload progress bar? Can I create an upload form that allows users to upload files of any type, and then process them based on their filetype? How can I filter which files the user is able to select for the upload? How can I limit the size of files uploaded by my users? How do I enable multi-file upload? How can I test notifications in a dev environment? How can I track uploads for a specific user? Third party integration 🧩 How do I set up a Dropbox app? How do I set up a Google Cloud bucket? How do I set up an Amazon S3 bucket? How do I set up with DigitalOcean Spaces? Misc 🎲 Do you offer an audio or video player? Why do encoding presets have default resolutions? Will there ever be an encoding queue?