We're here to help. Our commitment to service focuses on reliable, client-centered interactions built upon inclusivity and continual improvement.
New to Waterloo co-op?
Please reach out to us by email, phone, or use our contact form to submit your questions.
Current or returning employer?
We offer every employer a dedicated service team to help with hiring and managing co-op student(s). Send us a message through WaterlooWorks and we'd be happy to help!
Your WaterlooWorks dashboard includes a listing of your service team members and their area of expertise. Here’s an overview:
- Student advisor (Work term support; WTS) - Contact them with question or request for guidance with students currently working with you.
- Account co-ordinator (Hiring process support; HPS) - Contact them with WaterlooWorks related questions or to help you through the recruitment process.
- Account manager (AM) - Contact them with questions or request for guidance with hiring strategies, long-term planning and any issues that arise.
Having technical issues with WaterlooWorks?
Please try these troubleshooting tips or contact the CEE Hub/service team during our office hours: Monday to Friday, 8:30 a.m. to 4:30 p.m. ET.
