From the course: Conflict Resolution Foundations
Bringing resolution to your conflicts
From the course: Conflict Resolution Foundations
Bringing resolution to your conflicts
- Not a day goes by that's free from conflict. And in this course, you'll be learning a process that will help you find workability in challenging situations and relationships, and find your way from conflict to cooperation. Through practical exercises and scenarios, we'll demonstrate how to use skills like listening, asking diagnostic questions, labeling and mirroring. Hi, I'm Lisa Gates, a negotiation and leadership coach. I invite you to use what you learn in this course immediately, so you can become fluent in the language of problem solving, a leadership skill that will increase your potential dramatically.
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