Industries

Technology Solutions for Public Sector

Uniting technology, data, and people to drive public sector success with Microsoft’s Data and AI and Modern Workplace capabilities.

In Azure, Data and AI, and Modern Work, Antares has the public sector experience to provide cloud first and hybrid solutions and services to agencies, departments and other public sector organisations across health, public safety & justice, primary industries, finance, and for local government. For over 16 years, Antares has been empowering public sector organisations through rapid cloud adoption. With a depth of experience in Microsoft 365 Tenant Migrations, Microsoft Viva Suite, and Modern Data Platforms delivered through Azure, Antares is a safe pair of hands to help you to be more efficient, effective, and responsive to the needs of those you serve.

For over 16 years, Antares has been empowering public sector organisations through rapid cloud adoption. With a depth of experience in Microsoft 365 Tenant Migrations, Microsoft Viva Suite, and Modern Data Platforms delivered through Azure, Antares is a safe pair of hands to help you to be more efficient, effective, and responsive to the needs of those you serve.

Our Experience

Helping our customers achieve their vision.

Here are a few examples of problems we have solved for our public sector customers, please contact us to find out more.

Employee Experience

See how we helped one large NSW government organisation deliver a new Intranet with Microsoft Viva and Employee Experience at its heart.

Digital Transformation

Learn how we helped NSW State Library Digitise a critical, manual, and lengthy process on the Microsoft 365 Platform through integration and automation.

Better Decision Making

Are you a Data-Driven organisation? Learn how we helped the NSW Department of Planning and Environment to use their data to streamline decision-making.

Modern Applications

Read how Antares helped NSW Department of Communities and Justice Modernise a legacy, manual courtroom booking system in record time!

Innovation on the Microsoft Platform

Antares provides Microsoft solutions that are both innovative and easy to use and aim to help all levels of government:

Improving efficiency and productivity

By using modern tools and technologies, government agencies can streamline their workflows, automate repetitive tasks, and reduce the time and resources needed to complete projects. This can help them to operate more efficiently and effectively, and to better serve the needs of their constituents.

Enhancing decision-making

AI and analytics can help government agencies to make more informed decisions by providing them with insights and recommendations based on data. For example, agencies could use data to identify trends, predict outcomes, and optimize their operations.

Improving services

Government agencies can use modern technologies such as chatbots, virtual assistants, and mobile apps to improve the services they offer to the public. For example, they could use chatbots to answer common questions, or use mobile apps to allow citizens to access services on the go.

Enhanced customer experience

By using data and AI to personalise products and services, government organisations can improve the customer experience and build loyalty.

Cost savings

Implementing data and AI solutions can help government organisations reduce costs by streamlining processes and reducing the need for manual labour.

Overall, modern work and data solutions, along with AI, can help government agencie to be more efficient, effective, and responsive to the needs of their constituents.

Collaboration & Communication

Employee Experience

The rise of hybrid and remote work means streamlined communication centered around a great employee experience within your organisation is more important than ever. With collaborative and often remote work being a core aspect of most staff’s daily lives, it’s vital that they are supported with the right tools to ensure they can work at their best.

Modern intranets based on SharePoint and Microsoft Viva can streamline how different department share information so that they’re more efficient and smooth flowing. Given the nature of the challenges and issues that public sectors face, it’s essential that internal communication can be conducted in a productive manner so that these matters are swiftly resolved.

At Antares, we have years of experience in deploying intranets to government agencies and ensuring the rollout meets the necessary requirements. Our #Space intranet has been designed with collaboration and people in mind to transform the way your organisation communicated and brings people to the heart of its purpose utilising Microsoft Viva.

Discover #Space

Cloud Technologies

Improved security and privacy through Cloud Adoption

With cyberattacks on the rise, data security has grown to become a key consideration in how public sectors work with sensitive information.

Cloud based technologies allow users to securely share and access information wherever they are. Equipped with the latest security features, information in the cloud is encrypted and adheres to the relevant compliance policies so your staff can work securely at all times.

Tourism Australia improved their security posture from an Enterprise Level 3 to an Enterprise Level 5 and migrated their systems online to the cloud for their digital transformation journey.

Data Solutions

Unlock data driven decision making

Public sectors are tasked with the important responsibility of allocating funds to appropriate programs and initiatives. Without any detailed insight, it can be difficult to determine which projects should be prioritised

Data analytics provides the public sector with the insight to spend funds on projects that make the biggest impact to citizens. Accurate and reliable data enables organisations to pinpoint their citizen’s needs and have the information they require to undertake decisive action.

Our data experts can help you leverage the full capabilities of your data and uncover the insights that enable you to better support the public

Learn more about our data solutions

Artificial Intelligence

Deliver high quality services to your citizens

Manual and tedious processes can weigh down your staff which can result in a less than satisfactory provision of citizen services. Artificial intelligence can undertake the heavy lifting involved in these tasks by automating workflows so staff can work more efficiently and productively.

By analysing aspects of the user experience, AI can recommend areas of improvement so that specific services can be better transformed to meet the citizen’s needs.

Find out more about our AI services

User Experience

Boost productivity with easy access to key information

When users cannot find the information they’re looking for, that’s wasted time that could be better spent on more important tasks.

Document management helps keep your organisation’s files in an orderly and organised manner so your staff can find the right information whenever needed. Not only will the productivity of your staff increase but your organisation will also be able to better serve the public and their needs.

The State Library of NSW was able to automate their manual processes and digitise files so users can quickly and easily find the right document.

Discover how the State Library of NSW boosted user productivity

Featured Case Studies

View All Case Studies

Public Sector 3 min read

Reimagining the employee experience on digital channels for Government department

With a large number of staff and hundreds of Teams being created, the customer wanted to ensure that it had mechanisms in place to support ongoing growth of the platform.

Public Sector 3 min read

Digital Booking Solution for the NSW Department of Justice

After using paper diaries and Excel spreadsheets to manage bookings for over 150 courtrooms across NSW, it was time for the NSW Department of Justice to go digital.

Public Sector 3 min read

Future-Proofing the Past for State Library of NSW

State Library of NSW established a Digitisation Program Office in an attempt to preserve valuable and delicate heritage material and make it more accessible.

Our Customers

Discover How You Can Digitally Transform Your Organisation

Frequently asked questions

How can the public sector be improved?

By using technology and data in an innovative way to improve the lives of citizens. Making the public sector more efficient and transparent would be a great improvement.

Electronic health records, digital tax forms, and online voting make it easy to do business with government agencies.
How can technology be used in the public sector?

The public sector uses technology to operate transparently, improve communication with citizens, and achieve organisational efficiencies.
Also, technology can be used to gather data and conduct research which helps the public sector to make well-informed decisions.
What is the role of IT in the government sector?

IT is essential in the public sector as it provides a platform for government agencies to communicate with citizens.

Digital government solutions allow governments to improve their operations and make services more efficient. The effective use of IT solutions helps save money that can be reinvested into other areas such as education or healthcare.
What services does the public sector provide?

The public sector handles a wide range of services, including education and healthcare. The public sector also provides infrastructure such as roads or buildings that are used by the general population.

Besides, the public sector has many regulatory functions related to law enforcement and safety regulations.
What is digital transformation in the public sector?

Digital transformation is a process of changing or improving the way that things are done by using more modern technology.

This could mean delivering services online instead of offline. This makes it easy to access information. It is also much cheaper than traditional methods, such as printing paper forms.

Also, digital transformation can help improve their processes and make them more efficient.
How to implement AI in the public sector?

The public sector is an industry with various employees doing different jobs. So, it can be difficult for them to communicate.

AI can help send tasks and reminders through the system based on what each person needs to do or when they need to do it.

This makes communication much easier as employees don’t need to spend time sending and replying to emails. They can simply refer to the tasks in their personalised dashboard.
Why are databases so important in the public sector?

A database is a collection of information that can be accessed and used by other computer programs. In essence, government agencies need to store every interaction. They achieve this by tracking phone calls, emails, meetings, etc.

That means that having an organised system for storing this data is key. Also, businesses use databases to manage their customers and keep their records up to date.
How can cloud computing improve the public sector?

Cloud computing is a model of technology in which data and programs are stored centrally on the internet instead of locally. This means that employees don’t need as much server space or processing power because everything is online.

That also reduces costs for the public sector because they only have to pay for what they use. And there’s no need to upgrade servers when more storage or processing power is needed.