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Fostering Data Worker Inclusion and Well-Being: Identifying Barriers and Designing Interventions

Published: 14 October 2023 Publication History

Abstract

In recent years, we have seen great advancements in artificial intelligence. Given this new “Age of AI”, an increase in annotated data for training advanced models requires increased support of a large, diverse, and robust population of workers. Fostering inclusivity and well-being within this space of data work must then be a top priority. In my thesis, I start with identifying barriers to inclusion and well-being across three groups of data workers with differing challenges. First, I study crowd workers whose disabilities encumber their ability to participate in data work. Next, I explore the effectiveness of a strategy for training crowd workers to complete complex tasks, as advanced AI models may elevate the required complexity of future data work. Lastly, I will briefly discuss a work-in-progress characterizing the productivity and well-being of a trained annotation team. Through these studies, I find a common shared barrier: a lack of shared knowledge of productive behaviors among workers. I conclude with future work involving designing interventions to mitigate this barrier.

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    cover image ACM Conferences
    CSCW '23 Companion: Companion Publication of the 2023 Conference on Computer Supported Cooperative Work and Social Computing
    October 2023
    596 pages
    ISBN:9798400701290
    DOI:10.1145/3584931
    Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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    Published: 14 October 2023

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    1. accessibility
    2. complex work
    3. crowdsourcing
    4. goal setting
    5. productivity

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