Proceedings of the ACM on Human-Computer Interaction

We are again thrilled to be able to present the Computer-Supported Cooperative Work and Social Computing (CSCW) community with an issue of the Proceedings of the ACM on Human-Computer Interaction, containing very interesting and relevant scholarship from ...

Online harassment against women - particularly in gaming and virtual worlds contexts - remains a salient and pervasive issue, and arguably reflects the systems of offline structural oppression to control women's bodies and rights in today's world. ...

Socially assistive robots can support people in making behavior changes by socially engaging in or moderating certain behaviors, such as physical exercise and snacking. However, there has not been much work on designing social robots that aim to support ...

Research on smart home monitoring for older adults has predominantly focused on systems whose data and alerts are directed towards family members, caregivers, or healthcare providers. Older adults have expressed interest in engaging with these systems by ...

Volunteer moderators serve as gatekeepers for problematic content, such as racism and other forms of hate speech, on digital platforms. Prior studies have reported volunteer moderators' diverse roles in different governance models, highlighting the ...

Technology plays an increasingly pivotal role in mediating mental health support in people's everyday lives. However, it is not clear how that mediation is occurring, to what end, and what technologies are implicated. In this study, we examine these ...

Social programs run by community organizations provide an important outlet for social connectedness among older adults. However, these programs were disrupted by the COVID-19 pandemic restrictions. In this study, we aimed to understand how community ...

Unlike most other forms of coordinated, inauthentic behavior occurring online, the goals of state-sponsored information operations, or SSIOs, are often complex and multifaceted. These goals range from flooding conversations with a certain narrative, to ...

This paper considers food delivery work as a form of piecework that is conducted via a particular workflow system -- the food delivery platform and its delivery app. We offer an ethnographic account of food delivery labor during the early phases of the ...

Following Facebook's introduction of the "Like" in 2009, CaringBridge (a nonprofit health journaling platform) implemented a "Heart" symbol as a single-click reaction affordance in 2012. In 2016, Facebook expanded its Like into a set of emotion-based ...

With the rapid shift to remote learning in the early days of the COVID-19 pandemic, parents, teachers, and students had to quickly adapt to what scholars have called "emergency remote learning" (ERL). This transition required increased reliance on ...

Transition planning is a collaborative process to promote agency in students with disabilities by encouraging them to participate in setting their own goals with team members and learn ways to assess their progress towards the goals. For autistic young ...

Fueled by Internet-of-Things technologies and spanning a wide range of sensors, speakers, and cameras, smart homes promise to make our lives easier and automate routine tasks. From speakers to security cameras, smart home devices (SHDs) answer our ...

Older adults face unique risks in trying to secure their online activities. They are not only the frequent targets of scams and fraud; they are the targets of a barrage of cybersafety communiqués whose impact is unclear. AARP, the United States advocacy ...

Ramadan is an important and blessed month for Muslims around the world. It is both a time of spiritual contemplation as well as an opportunity for reinvigorating communal bonds. The COVID-19 pandemic, however, disrupted many of the rituals and traditions ...

This paper examines craft's foundational relations to materials, techniques, and collaborative modes of teaching and learning, and these can be called upon to strengthen and extend computational craft as practiced in fields like CSCW and HCI. Drawing ...

The COVID-19 pandemic has prompted countries around the world to introduce smartphone apps to support disease control efforts. Their purposes range from digital contact tracing to quarantine enforcement to vaccination passports, and their effectiveness ...

Do we live in a "Golden Age of Conspiracy Theories?" In the last few decades, conspiracy theories have proliferated on the Internet with some having dangerous real-world consequences. A large contingent of those who participated in the January 6th attack ...

Mobile and web apps are increasingly relying on the data generated or provided by users such as from their uploaded documents and images. Unfortunately, those apps may raise significant user privacy concerns. Specifically, to train or adapt their models ...

We present an exploration of cultural norms surrounding online disclosure of information about one's interpersonal relationships (such as information about family members, colleagues, friends, or lovers) on Twitter. The literature identifies the cultural ...

In real-world applications when deploying Machine Learning (ML) models, initial model development includes close analysis of the model results and behavior by a data scientist. Once trained, however, models may need to be retrained with new data or ...

Shortcomings of current models of moderation have driven policy makers, scholars, and technologists to speculate about alternative models of content moderation. While alternative models provide hope for the future of online spaces, they can fail without ...

Autism is a developmental condition that impacts 1 in 100 people \citeNationalAutisticSociety2021. It affects autistic people's interactional and sensory preferences and behaviours. Autistic people can find interactions difficult in part due to sensory ...

Mental health problems are a serious concern among university students, and international students in Canada are known to be particularly vulnerable due to the underutilization of mental health services and unfamiliarity with Western approaches to mental ...

Data are wielded to shape public opinion, particularly in electoral contexts where the role and veracity of information is questioned. This post-truth era is characterized by world events in which facts too often are obfuscated and evidential standards ...

Almost half of the preventable deaths in emergency care can be associated with a medical delay. Understanding how clinicians experience delays can lead to improved alert designs to increase delay awareness and mitigation. In this paper, we present the ...

In today's society, the relationship between younger and older generations is increasingly characterized by tension and conflict, with each generation holding deep-seated biases and stereotypes against each other. Fostering meaningful communication among ...

Moderators are at the core of maintaining healthy online communities. For these moderators, who are often volunteers from the community, filtering through content and responding to misbehavior on time has become increasingly challenging as online ...

Just as other disciplines, the humanities explore how computational research approaches and tools can meaningfully contribute to scholarly knowledge production. Building on related work from the areas of CSCW and HCI, we approach the design of ...

COVID-19 has created a dramatic paradigm shift in education methods, which forced schools and universities to abandon the usual in-person education in favor of online education modules. Such a shift has extended the time and use of internet communication ...