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PACMHCI V7, CSCW2, October 2023 Editorial
We are again thrilled to be able to present the Computer-Supported Cooperative Work and Social Computing (CSCW) community with an issue of the Proceedings of the ACM on Human-Computer Interaction, containing very interesting and relevant scholarship from ...
"Creepy Towards My Avatar Body, Creepy Towards My Body": How Women Experience and Manage Harassment Risks in Social Virtual Reality
Online harassment against women - particularly in gaming and virtual worlds contexts - remains a salient and pervasive issue, and arguably reflects the systems of offline structural oppression to control women's bodies and rights in today's world. ...
"Enjoy, but Moderately!": Designing a Social Companion Robot for Social Engagement and Behavior Moderation in Solitary Drinking Context
Socially assistive robots can support people in making behavior changes by socially engaging in or moderating certain behaviors, such as physical exercise and snacking. However, there has not been much work on designing social robots that aim to support ...
How do I compare to the other people?": Older Adults' Perspectives on Personal Smart Home Data for Self-Management"
- Clara Caldeira,
- Novia Nurain,
- Anna A. Heintzman,
- Haley Molchan,
- Kelly Caine,
- George Demiris,
- Katie A. Siek,
- Blaine Reeder,
- Kay Connelly
Research on smart home monitoring for older adults has predominantly focused on systems whose data and alerts are directed towards family members, caregivers, or healthcare providers. Older adults have expressed interest in engaging with these systems by ...
"How Do You Quantify How Racist Something Is?": Color-Blind Moderation in Decentralized Governance
Volunteer moderators serve as gatekeepers for problematic content, such as racism and other forms of hate speech, on digital platforms. Prior studies have reported volunteer moderators' diverse roles in different governance models, highlighting the ...
Technology-Mediated Strategies for Coping with Mental Health Challenges: Insights from People with Bipolar Disorder
Technology plays an increasingly pivotal role in mediating mental health support in people's everyday lives. However, it is not clear how that mediation is occurring, to what end, and what technologies are implicated. In this study, we examine these ...
"Keeping the Program Going": Technology Use by Community Organizations to Support the Social Connectedness of Older Adults During the COVID-19 Pandemic
Social programs run by community organizations provide an important outlet for social connectedness among older adults. However, these programs were disrupted by the COVID-19 pandemic restrictions. In this study, we aimed to understand how community ...
Working Together (to Undermine Democratic Institutions): Challenging the Social Bot Paradigm in SSIO Research
Unlike most other forms of coordinated, inauthentic behavior occurring online, the goals of state-sponsored information operations, or SSIOs, are often complex and multifaceted. These goals range from flooding conversations with a certain narrative, to ...
The Work to Make Piecework Work: An Ethnographic Study of Food Delivery Work in India During the COVID-19 Pandemic
This paper considers food delivery work as a form of piecework that is conducted via a particular workflow system -- the food delivery platform and its delivery app. We offer an ethnographic account of food delivery labor during the early phases of the ...
"Thoughts & Prayers" or " ❤️ & 🙏 ": How the Release of New Reactions on CaringBridge Reshapes Supportive Communication in Health Crises
Following Facebook's introduction of the "Like" in 2009, CaringBridge (a nonprofit health journaling platform) implemented a "Heart" symbol as a single-click reaction affordance in 2012. In 2016, Facebook expanded its Like into a set of emotion-based ...
"We picked community over privacy": Privacy and Security Concerns Emerging from Remote Learning Sociotechnical Infrastructure During COVID-19
- Kelly B. Wagman,
- Elana B. Blinder,
- Kevin Song,
- Antoine Vignon,
- Solomon Dworkin,
- Tamara Clegg,
- Jessica Vitak,
- Marshini Chetty
With the rapid shift to remote learning in the early days of the COVID-19 pandemic, parents, teachers, and students had to quickly adapt to what scholars have called "emergency remote learning" (ERL). This transition required increased reliance on ...
Building Causal Agency in Autistic Students through Iterative Reflection in Collaborative Transition Planning
Transition planning is a collaborative process to promote agency in students with disabilities by encouraging them to participate in setting their own goals with team members and learn ways to assess their progress towards the goals. For autistic young ...
"You Shouldn't Need to Share Your Data": Perceived Privacy Risks and Mitigation Strategies Among Privacy-Conscious Smart Home Power Users
Fueled by Internet-of-Things technologies and spanning a wide range of sensors, speakers, and cameras, smart homes promise to make our lives easier and automate routine tasks. From speakers to security cameras, smart home devices (SHDs) answer our ...
'Don't Fall for This': Communications about Cybersafety from the AARP
Older adults face unique risks in trying to secure their online activities. They are not only the frequent targets of scams and fraud; they are the targets of a barrage of cybersafety communiqués whose impact is unclear. AARP, the United States advocacy ...
(Re)Capturing the Spirit of Ramadan: Techno-Religious Practices in the Time of COVID-19
Ramadan is an important and blessed month for Muslims around the world. It is both a time of spiritual contemplation as well as an opportunity for reinvigorating communal bonds. The COVID-19 pandemic, however, disrupted many of the rituals and traditions ...
(Re)collecting Craft: Reviving Materials, Techniques, and Pedagogies of Craft for Computational Makers
This paper examines craft's foundational relations to materials, techniques, and collaborative modes of teaching and learning, and these can be called upon to strengthen and extend computational craft as practiced in fields like CSCW and HCI. Drawing ...
52 Weeks Later: Attitudes Towards COVID-19 Apps for Different Purposes Over Time
- Marvin Kowalewski,
- Christine Utz,
- Martin Degeling,
- Theodor Schnitzler,
- Franziska Herbert,
- Leonie Schaewitz,
- Florian M. Farke,
- Steffen Becker,
- Markus Dürmuth
The COVID-19 pandemic has prompted countries around the world to introduce smartphone apps to support disease control efforts. Their purposes range from digital contact tracing to quarantine enforcement to vaccination passports, and their effectiveness ...
A Golden Age: Conspiracy Theories' Relationship with Misinformation Outlets, News Media, and the Wider Internet
Do we live in a "Golden Age of Conspiracy Theories?" In the last few decades, conspiracy theories have proliferated on the Internet with some having dangerous real-world consequences. A large contingent of those who participated in the January 6th attack ...
A Tale of Two Communities: Privacy of Third Party App Users in Crowdsourcing - The Case of Receipt Transcription
Mobile and web apps are increasingly relying on the data generated or provided by users such as from their uploaded documents and images. Unfortunately, those apps may raise significant user privacy concerns. Specifically, to train or adapt their models ...
A Tale of Two Cultures: Comparing Interpersonal Information Disclosure Norms on Twitter
- Mainack Mondal,
- Anju Punuru,
- Tyng-Wen Scott Cheng,
- Kenneth Vargas,
- Chaz Gundry,
- Nathan S. Driggs,
- Noah Schill,
- Nathaniel Carlson,
- Josh Bedwell,
- Jaden Q. Lorenc,
- Isha Ghosh,
- Yao Li,
- Nancy Fulda,
- Xinru Page
We present an exploration of cultural norms surrounding online disclosure of information about one's interpersonal relationships (such as information about family members, colleagues, friends, or lovers) on Twitter. The literature identifies the cultural ...
AIMEE: An Exploratory Study of How Rules Support AI Developers to Explain and Edit Models
In real-world applications when deploying Machine Learning (ML) models, initial model development includes close analysis of the model results and behavior by a data scientist. Once trained, however, models may need to be retrained with new data or ...
Towards Intersectional Moderation: An Alternative Model of Moderation Built on Care and Power
Shortcomings of current models of moderation have driven policy makers, scholars, and technologists to speculate about alternative models of content moderation. While alternative models provide hope for the future of online spaces, they can fail without ...
Understanding Autistic Adults' Use of Social Media
Autism is a developmental condition that impacts 1 in 100 people \citeNationalAutisticSociety2021. It affects autistic people's interactional and sensory preferences and behaviours. Autistic people can find interactions difficult in part due to sensory ...
Co-designing Mental Health Technologies with International University Students in Canada
Mental health problems are a serious concern among university students, and international students in Canada are known to be particularly vulnerable due to the underutilization of mental health services and unfamiliarity with Western approaches to mental ...
Competing Imaginaries and Partisan Divides in the Data Rhetoric of Advocacy Organizations
Data are wielded to shape public opinion, particularly in electoral contexts where the role and veracity of information is questioned. This post-truth era is characterized by world events in which facts too often are obfuscated and evidential standards ...
Understanding Delay Awareness and Mitigation Mechanisms through an Iterative Design and Evaluation of a Prototype Alert System for Complex Teamwork
Almost half of the preventable deaths in emergency care can be associated with a medical delay. Understanding how clinicians experience delays can lead to improved alert designs to increase delay awareness and mitigation. In this paper, we present the ...
Understanding Extrafamilial Intergenerational Communication: A Case Analysis of an Age-Integrated Online Community
In today's society, the relationship between younger and older generations is increasingly characterized by tension and conflict, with each generation holding deep-seated biases and stereotypes against each other. Fostering meaningful communication among ...
ConvEx: A Visual Conversation Exploration System for Discord Moderators
Moderators are at the core of maintaining healthy online communities. For these moderators, who are often volunteers from the community, filtering through content and responding to misbehavior on time has become increasingly challenging as online ...
Critical-Reflective Human-AI Collaboration: Exploring Computational Tools for Art Historical Image Retrieval
Just as other disciplines, the humanities explore how computational research approaches and tools can meaningfully contribute to scholarly knowledge production. Building on related work from the areas of CSCW and HCI, we approach the design of ...
Cybersecurity, Safety, & Privacy Concerns of Student Support Structure for Information and Communication Technologies in Online Education
COVID-19 has created a dramatic paradigm shift in education methods, which forced schools and universities to abandon the usual in-person education in favor of online education modules. Such a shift has extended the time and use of internet communication ...