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Unable to Sign In to Microsoft Authenticator App

Nithya A 0 Reputation points
2024-07-07T08:36:14.6733333+00:00

I am having trouble signing in to the Microsoft Authenticator app. When I attempt to sign in, the app asks me to authenticate using the app again. Can anyone help me resolve this issue?

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. akinbade abiola 8,215 Reputation points
    2024-07-07T09:12:54.32+00:00

    Hello Nithya A,

    Thanks for your question.

    Try this:

    1. Log in to office.microsoft.com.
    2. Click on your avatar at the top right of the window and select "View Account."
    3. From the menu on the left, select "Security Info."
    4. From there, you can manage your authentication methods, including deleting and recreating any broken methods.

    You can mark it 'Accept Answer' and 'Upvote' if this helped you

    Regards,

    Abiola