Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
4,877 questions
0 answers
My old phone broke, so I do not have access to it. I can't get MS Authenticator to work on my new phone. What do I do?
Hi - I've been trying to access my 365 account security to setup my authenticator, since my phone was replaced last week by Apple. When I login, I keep getting "Too Many Attempts" error. This has been going on for about a week now. Please help!
0 answers
MS Authenticator on iPhone transfer accounts from Personal to Company owned
I have a Personal owned iPhone with MS Authenticator installed on it and (business) accounts configured for MFA in it. This device has an appleID (Gmail). I now also have an company owned iPhone wich does not and can not have an appleID. Due to the fact…
2 answers
Button to postpone 10/15/2024 MFA enforcement is greyed out
We are trying to apply for postponement of the 10/15/2024 MFA enforcement per the published instructions in the Microsoft blogs and bulletins. After elevating a global admin account per the instructions…
asked 2024-10-03T14:09:53.9433333+00:00
Lynne Caputi
0
Reputation points
commented 2024-10-03T20:52:35.4233333+00:00
Raja Pothuraju
6,170
Reputation points Microsoft Vendor
13 answers
One of the answers was accepted by the question author.
Authenticator on iOS/iPadOS shows notification badges without reason
Since some day my authentication on iOS/iPadOS shows a notification badges and I can’t find a reason for that. There are no notifications inside the app. I already deleted the app and reinstalled, but the badge is there again. Of course I can switch off…
0 answers
I have a new Iphone, I did not backup my authenticator app. How do I get it to work?
I recently updated to an Iphone 15 128. I had the authenticator app on my Iphone 11. How do I restore QR codes if I didn't have them backed up? Alternately, how do I know if I had them backed up on my One drive?
asked 2024-10-03T17:46:06.8833333+00:00
Veronica Lansdell
0
Reputation points
asked 2024-10-03T17:46:06.8833333+00:00
Veronica Lansdell
0
Reputation points
0 answers
How can I change the default tenant for my account
Hello everyone, I have an Azure account with a default Tenant and another tenant. I set up MFA for the default Tenant using the Microsoft Authenticator App but I had issues with my device and had to factory reset it. The second tenant is the tenant I…
asked 2024-09-26T21:02:12.31+00:00
bayo
1
Reputation point
commented 2024-10-03T16:54:19.7966667+00:00
Goutam Pratti
90
Reputation points Microsoft Vendor
0 answers
Microsoft Authenticator IPhone 14
Hi, I have a Microsoft Authenticator App and I had my logins to my company services on the phone however currently I'm unable to open the app. Everytime I try to do that the app simply drops and turns off. I literally tried everything. I tried to…
asked 2024-10-03T16:17:07.76+00:00
Krystian Birecki
0
Reputation points
asked 2024-10-03T16:17:07.76+00:00
Krystian Birecki
0
Reputation points
1 answer
Why am i getting access denied error when i try to access calender of other users in my organization
Hi, I am getting access denied error , when i access calender of users in my organization . My user account has got full admin access. Then why am i getting this error. I have already activated user consent for Calenders.ReadBasic &…
Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
4,877 questions
Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
10,082 questions
Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
6,804 questions
Microsoft Graph
Microsoft Graph
A Microsoft programmability model that exposes REST APIs and client libraries to access data on Microsoft 365 services.
11,995 questions
Microsoft Entra
2,284 questions
asked 2024-10-03T09:17:25.17+00:00
Saira Munir
20
Reputation points
answered 2024-10-03T16:03:44.2233333+00:00
Vasil Michev
105.6K
Reputation points MVP
0 answers
The authentication fails every time by timeout
The authenticator asks me for the 2-digit code, after input, the validation never come. I also cannot add any other account, after scanning the QR code, the registration fails.
asked 2024-10-03T15:19:04.3+00:00
Constantin Makogon
0
Reputation points
asked 2024-10-03T15:19:04.3+00:00
Constantin Makogon
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Forced MFA on Oct 15 vs "On-Premises Directory Synchronization Service Account"
I just want to get a hold of the whole forced MFA that's going to be applied on all user accounts. I understand that all user-based service accounts will be forced to use MFA. The question is about the "On-Premises Directory Synchronization…
asked 2024-09-10T13:09:11.36+00:00
Ziad ALSAMAD
46
Reputation points
commented 2024-10-03T15:07:20.9766667+00:00
Andy David - MVP
147.8K
Reputation points MVP
1 answer
If I lost my QR code in Authenticator to sign in to my Entra Admin center, how can I get it back?
Hello, I deleted my Authenticator app and reinstalled it because I thought it would remove a stuck badge, but it turns out it's a known bug that won't get fixed that way, only through a subsequent push... Anyway, now the Authenticator app is asking me to…
asked 2024-10-03T03:47:32.4433333+00:00
Doni Ivanov
0
Reputation points
commented 2024-10-03T15:00:41.61+00:00
Doni Ivanov
0
Reputation points
12 answers
The Authenticator app is requesting a code from the app itself
I recently deleted the Microsoft Authenticator app by accident, and why I downloaded it again and tried to sign in it is asking for a code from the app itself. I use an institutional account from university and now I can’t activate or even log in to 365…
1 answer
Problems adding Security Key (FIDO2)
Hello everyone, We have recently set up security keys (FIDO2) in our company for employees who do not want to set up the MS Authenticator on their private smartphone. Setting up the keys also worked without any problems and we were able to put them into…
asked 2024-09-27T11:49:15.0866667+00:00
Max Mägele
0
Reputation points
answered 2024-10-03T14:12:02.98+00:00
Akhilesh
9,510
Reputation points Microsoft Vendor
0 answers
the authen on my school account is not working
So my old phone was severely damaged and I got a new phone when I entered my school account into the authenticator it told me that I needed to write down the code that appears on the screen with the authenticator app but I haven't logged in yet so I can…
asked 2024-10-03T13:28:32.2533333+00:00
Đức Duyệt Lê
0
Reputation points
asked 2024-10-03T13:28:32.2533333+00:00
Đức Duyệt Lê
0
Reputation points
0 answers
Entra External ID MFA "... we ran into an error" and AADSTSS500208 error
Hi all, We are currently doing a PoC for External ID. For the administration of the tenant I've set up a bunch of cloud-only admin accounts (type=member, NOT local accounts). These should be used for configuration of the tenant, user flows etc. I've…
asked 2024-10-03T13:25:55.0166667+00:00
Reto Wagner
0
Reputation points
asked 2024-10-03T13:25:55.0166667+00:00
Reto Wagner
0
Reputation points
0 answers
Admin user cannot access authenticator app
Hi, I just bought 1 user for MS 365 Business Services Basic yesterday. Today I reset my domain and then all devices had been logout I am the admin of it. There is no IT team involved. And now my authenticator on my mobile it will not let me sign in. It…
0 answers
Not retrieved mfa codes basket up few montes agora alternative following procedure
A few months agora i cloud saved my mfa codes in authenticator now that i've changed my phone i am not able to retrieve them while following the procedure, please help me
asked 2024-10-03T13:02:43.7333333+00:00
robin felez
0
Reputation points
asked 2024-10-03T13:02:43.7333333+00:00
robin felez
0
Reputation points
0 answers
Getting "00000003-0000-0000-c000-000000000000" Audience in Access token which was expected to be "https://graph.microsoft.com"
I am encountering an issue while trying to acquire an access token using the SharePoint Online API. The expected audience for the token is 'https://graph.microsoft.com', but I am receiving token '00000003-0000-0000-c000-000000000000' instead. Request…
0 answers
I can't login into my account because it says "it doesn't exist" but im logged into it in some platforms?
Ive been trying to login into my account for a while now and it just wont let me because it says that it doesnt exist (im writing this from a new account), but im logged in into that same account in microsoft store and the minecraft launcher for PC (I…
Windows
Windows
A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.
5,378 questions
Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
6,804 questions
0 answers
Why the authenticator app of Microsoft doesn't send an SMS massage to my phone?
Hello I'm sending my question again, I've downloaded Microsoft Authenticator to my phone for Two-step verification, however when I'm entering and the app requires the cod number it doesn't send me one, I must enter the to see the number which take…
asked 2024-10-03T11:51:09.07+00:00
Esther Ivinizki
0
Reputation points
asked 2024-10-03T11:51:09.07+00:00
Esther Ivinizki
0
Reputation points