Last updated on October 01, 2024
If you ordered an eBook, the download links should be sent to the email address associated in your Elsevier account within 24 hours. However, print book orders are generally sent within 2 working days once the invoice and payment are processed.
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Last updated on July 15, 2024
We do all we can to ensure books reach you in good condition. If you receive a book and it is damaged, contact us to receive a replacement book and UPS return label (for US orders) for returning the...
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Last updated on October 01, 2024
For an eBook to become available for download you are required to: Have purchased an eBook from Elsevier.com. Login to your account on shop.Elsevier.com. Locate your order in your order history. If...
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Last updated on November 05, 2024
Free shipping on all orders (individuals only) in the Caribbean and the United States. Orders placed by individuals in Brazil, Canada and Mexico will incur a shipping charge. Please see below for the...
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Last updated on October 01, 2024
You can find out the status of your order online if you purchased a product on shop. Elsevier.com eBook You can check your order history in your account on shop.Elsevier.com. If you are already...
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Last updated on July 01, 2024
You can change your billing and shipping address details on your shop.Elsevier.com account. If you have already placed your order, please contact us using any of the contact options below. How Follow...
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Last updated on October 01, 2024
Print Books We do not deliver to P.O. Boxes. Our shipments use ‘signed for’ courier services and our carriers will only accept shipments to a valid street address where there is someone to sign for...
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Last updated on October 01, 2024
Elsevier partners with a variety of regional carriers to deliver items you purchase from our store. There are occasionally factors beyond our control which may delay delivery. If your subscription...
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Last updated on July 15, 2024
Print Book Yes. You will not be charged shipping for prepaid individual book orders. Please refer to the table below for the courier service used for each region: Asia, Australia, Canada, Europe...
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Last updated on May 24, 2024
Your order should be delivered five to seven business days after the book’s release date. Please note it may take up to three weeks for POD (Print on Demand) orders to be shipped to Brazil. Your...
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