From the course: Conflict Resolution For Beginners
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Expected conflict
From the course: Conflict Resolution For Beginners
Expected conflict
- There are a few times of the year that leaders dread; employee performance reviews, budget reviews, and annual health insurance renewals. But my coaching clients seem to all agree that the most dreaded time of year for them is holiday time. That's when they know that conflict is going to happen and they are most often unprepared. What about you? What thoughts come up when you think about family gatherings during the holidays? In my family, the adults would start complaining about last year's holiday fiasco weeks before the new season and everyone chimed in. It was great fun as a kid. One of the rare times my opinions were equally listened to. In this lesson, I'll be teaching you how to prepare for the workplace conflict when you know it's coming, but can't avoid it. Sometimes expected conflict isn't about a time or issue, but a person. In the workplace, there is always that one person who never met a suggestion they…
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