From the course: Leadership Foundations
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Having uncomfortable conversations
From the course: Leadership Foundations
Having uncomfortable conversations
- Think about the climate that we live and work in. Many have coined it an era of disruption, the decade of social movements, and the most globally diverse workforce ever. With all of these realities leaders must be armed with the tools and skills on how to lead across differences and amiss disruption, and that means sometimes having uncomfortable and difficult conversations. In addition to addressing such areas as workers' poor performance, disengagement, violations of the company policies, an area that causes great consternation for leaders is how to handle sensitive areas such as race and ethnicity, gender, religion, politics, sexual orientation and identity, disability, and the like. As a former chief diversity and inclusion officer and an HR executive, I've dealt with countless issues such as these. Here's a recent example. I was coaching a male leader who had an employee that was the only female of color on an all…
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